Privacy Policy

Last updated: August 2025 CycloPro Café respects your privacy. This policy explains how your data is collected, used, and protected when you browse our website cycloprocafe.ca or when you use our contact or quote request forms.

Who We Are

Our website is operated by CycloPro Café. For any questions related to your personal data, please contact us at: Email: info@cyclopro.ca

What Personal Data We Collect

We collect only the information necessary to respond to your requests through:

Our contact and quote request forms (name, email, phone, company, event date, number of guests, etc.)
Analytics tools (Google Analytics, Hotjar) to better understand how visitors use our site.

No sensitive data is collected.

Cookies

We use cookies to enhance your user experience and collect anonymous statistics. You may disable cookies in your browser settings.

Third-Party Services

We use third-party services for:

Traffic analytics (Google Analytics, Hotjar)
Site management (Google Site Kit)

These tools may collect anonymous data via cookies. For more details, please refer to their respective privacy policies.

Data Retention

Form submissions are kept for a maximum of 12 months for customer service purposes. They are never sold or used for commercial purposes without your explicit consent.

Your Rights

In accordance with Law 25, you have the right to:

Access your data
Request correction or deletion
Withdraw your consent at any time

To exercise these rights, please write to: info@cyclopro.ca

Security

Your data is stored on secure servers, and only authorized team members have access.

Changes to This Policy

This policy may be updated in the event of technological or legal changes. The last updated date will always appear at the top of this page.

If you have any questions about this policy, don’t hesitate to contact us.